AI intake caller
An AI intake caller that follows up on web leads before they go cold
When a customer submits a repair request on your website, FixFlow can call them, confirm the details, capture their answers, and attach the transcript to the ticket for staff to review.
$39 USD/month · unlimited users and tickets · no credit card required
How the AI Intake Caller works
1. A web ticket arrives
A customer submits a request through your FixFlow booking widget.
2. FixFlow places the call
Eligible web tickets are queued for an AI intake call to the number the customer provided.
3. Details are confirmed
The caller confirms the device, the problem, and other missing details your team needs.
4. Your team takes over
The transcript and captured answers are saved on the ticket, so staff can quote and schedule with full context.
Where it fits, and where it does not
The AI Intake Caller is designed for follow-up on web requests, not for replacing the people who quote prices and fix devices. Your team stays in control of what the customer is promised.
It is included in the All-Inclusive plan alongside the AI Diagnostics Assistant, a website chatbot that collects symptoms and safety flags before a job starts.
Frequently asked questions
Does the AI caller cost extra?
The AI Intake Caller is part of the All-Inclusive plan at $39 USD per month.
Can staff review what was said?
Yes. The call transcript is saved on the ticket for staff review.
Which tickets get a call?
Calls are for eligible tickets submitted through the web booking widget, not walk-in tickets created at the counter.