Repair ticketing system
Repair ticketing software that your whole team will actually use
A ticketing system only works if technicians keep it updated. FixFlow keeps each ticket to the essentials: who, what device, what is wrong, what it costs, and what happens next.
$39 USD/month · unlimited users and tickets · no credit card required
From intake to pickup on one ticket
Intake from the counter or the web
Create tickets in the shop or let customers submit them through an online booking widget on your own website.
Clear statuses
Move tickets through your workflow, including cancelled jobs, so everyone sees what is waiting, in progress, or ready.
Deposits and balances
Track deposits, outstanding balances, and complete payment history on every ticket.
Printable tickets and receipts
Print a branded work order at check-in and a receipt or invoice at pickup.
Customer tracking page
Customers check their repair status online instead of calling the shop.
Dashboard and daily summaries
See ticket counts, completion rates, and revenue at a glance.
Why repair shops switch to FixFlow
Many repair platforms charge per user or lock features such as SMS, multi-location, or AI tools behind higher tiers. FixFlow has one plan at $39 USD per month with unlimited users and tickets, and every feature included.
It runs in any browser, so you can start on the counter computer today and add tablets for technicians later.
Frequently asked questions
Can I import my existing customers?
Email support@fixflowcrm.com and we will help you plan a move from spreadsheets or another system.
Do customers need an account to check their repair?
No. Each ticket can have a tracking link that works without a login.
Is there a free trial?
Yes. 14 days free, no credit card required.