Phone repair shop software
Cell phone repair shop software built by a repair shop
FixFlow was built by Dr. Fixit Mobile, a phone repair business in Alberta, Canada. Check in a device, track the repair, sell the part, take the payment, and keep the customer updated without juggling five apps.
$39 USD/month · unlimited users and tickets · no credit card required
Everything a phone repair counter needs
Fast check-in tickets
Log the customer, device, issue, passcode notes, deposit, and promised time in one work order, then print a ticket with your branding.
IMEI and device tracking
Record IMEIs on tickets and track screen protector installs by IMEI so warranty and repeat-visit questions take seconds to answer.
Parts inventory with barcodes
Live stock counts, low-stock alerts, cost versus sell price, and CODE128 barcode labels you can scan with any phone camera.
Customer updates by SMS and email
Send status changes, completion notices, and payment reminders when you choose, plus a live tracking link the customer can open without logging in.
Square payments sync
Connect a Square Terminal and sync keypad or standalone transactions to walk-ins, invoices, or deposits.
Day close and cash count
See revenue by payment method, count the drawer, and print a reconciliation summary at closing time.
Catch the web leads you used to miss
Customers who fill in a form on your website at 10 p.m. are often gone by morning. FixFlow’s online booking widget turns that form into a ticket, and the AI Intake Caller can phone the customer, confirm the device and problem, and save the transcript on the ticket so your technician starts the day with the details.
The AI Diagnostics Assistant can also sit on your website and ask customers about symptoms such as water damage, swelling batteries, or charging faults before they arrive.
Frequently asked questions
How much does FixFlow cost for a phone repair shop?
One All-Inclusive plan: $39 USD per month, or $33 per month billed annually. It includes unlimited users and unlimited tickets, and there is a free 14-day trial with no credit card required.
Can technicians have their own logins?
Yes. Each technician gets an individual login with role-based access, and inventory changes they submit can require admin approval.
Does it work on an iPad or phone at the counter?
Yes. FixFlow runs in the browser on phones, tablets, and desktops, so nothing needs to be installed.
Can I run more than one store?
Yes. PIN-locked multi-location keeps each store’s tickets, inventory, and revenue reports separate.